Privacy Policy

Effective Date: 14-06-25
Company Name: Planet Ecocare
Website: https://planetecocare.com/

At Planet Ecocare, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, submit forms, or purchase products and services. This policy complies with international privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you use our website, we may collect:

Personal Information:

• Name
• Email address
• Phone number
• City or address
• Company/establishment name
• Product or service enquiry details
• Billing and shipping information (for eCommerce purchases)

Non-Personal Information:

• IP address
• Browser type, device info
• Pages visited and browsing behavior (via cookies or analytics tools)

2. How We Use Your Information

We collect and use your data to:

• Respond to contact form and enquiry submissions
• Process and manage product listings or transactions
• Communicate updates, offers, or service-related messages
• Improve website functionality and user experience
• Comply with legal obligations

We do not sell or rent your personal data to third parties for advertising.

3. eCommerce & Transactional Data

When you purchase from us, we collect:

• Billing and shipping address
• Order details
• Payment-related data (processed securely via third-party gateways)

We use this data solely for order fulfillment, customer support, and transaction records. PlanetEco Care does not store or access your credit/debit card information.

4. Cookies & Tracking Technologies

We use cookies and similar tools (e.g., Google Analytics) to:

• Understand website performance
• Provide a better user experience
• Monitor usage patterns

You may disable cookies through your browser settings at any time.

5. GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to access, update, or delete your personal data
• Right to data portability
• Right to object to data processing
• Right to withdraw consent at any time

To exercise these rights, please contact us using the details below.

6. CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

• Know what personal data we collect and how we use it
• Request deletion of your personal data
• Opt-out of the sale of personal data (We do not sell data)

To submit a CCPA request, please email or call us using the contact information below.

7. Data Security

We implement strict security protocols and encrypted technologies to protect your data from unauthorized access, misuse, or loss. However, please be aware that no online transmission is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purpose it was collected for
• Meet legal, accounting, or reporting requirements

9. Your Choices

You may:

• Opt out of marketing emails anytime
• Request correction or deletion of your data
• Adjust cookie settings in your browser

10. Changes to This Policy

Planet Ecocare may update this Privacy Policy occasionally. All revisions will be posted on this page with the latest “Effective Date.”

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:

📍 Location: C1, 589 Palam Vihar, Gurgaon – 122017
📞 Phone: +91 93110-32223
📧 Email: info@planetecocare.com